Privacy Policy
Last Updated: May 2026
Welcome to Timeless Gardens Candle Co.. Your privacy is important to us. This Privacy Policy explains how Timeless Gardens Candle Co. (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, subscribe to our email list, or contact us, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order details and purchase history
- Website usage data (such as pages visited and browsing behavior)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Send promotional emails, newsletters, or special offers (you may unsubscribe at any time)
- Prevent fraudulent transactions and maintain website security
Payment Information
Payment information is processed securely through trusted third-party payment providers. Timeless Gardens Candle Co. does not store or have direct access to your full payment details.
Email Marketing
If you subscribe to our mailing list, we may send you updates about new products, promotions, sales, and brand news. You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand customer preferences.
You can choose to disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party services such as payment processors, shipping providers, analytics tools, and email marketing platforms to operate our business. These providers only receive the information necessary to perform their services.
Data Security
We take reasonable precautions to protect your personal information and maintain secure website practices. However, no online transmission or storage system can be guaranteed 100% secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To make a request, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Timeless Gardens Candle Co.
Email: [Insert Your Business Email]
Website: timelessgardenscandleco.shop
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.